Privacy Policy

Privacy Policy


Last Updated: November 11th, 2025

Welcome to Cloud Rank! This Privacy Policy explains how Cloud Rank Private Limited collects, uses, and protects your information when you use our website, https://cloud-rank.com (“Website” or “Service”).

We are committed to protecting your privacy and ensuring transparency regarding your personal information. By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

Scope of the Policy

This Privacy Policy applies to:

  • Personal data collected through our website, applications, and online platforms.
  • Data provided by customers, vendors, business partners, and employees.
  • Information collected during recruitment or operational processes.
  • Automatically collected data through digital platforms.

Definitions

Data: Any representation of information, facts, instructions, concepts, or opinions suitable for communication or processing by humans or automated systems.

Personal Data: Any information that identifies or relates to an identifiable individual.

Sensitive Personal Data: Includes financial information, biometric identifiers, health-related data, and any other category defined as sensitive under applicable laws.

1. Information We Collect(Sec. 4 (1)(b) – DPDP Act, 2023)


A. Information You Voluntarily Provide

Contact Forms: When you submit a form with consent, we collect your Name and Email Address to respond to your inquiry.
Gated Content: In the future, if we offer downloadable content (whitepapers, case studies, etc.), we may collect your name and email address to grant access and share updates.


B. Information We Collect Automatically (Analytics)

We collect certain data automatically using Google Analytics 4 (GA4) and Hotjar for legitimate analysis and improvement purposes.

The automatically collected data may include:

  • Anonymized IP address (for regional insights)
  • Device and browser type
  • Pages visited and time spent
  • User interactions (scroll depth, clicks, etc.)

This information is aggregated and analyzed anonymously. We do not collect sensitive or identifiable information such as names, phone numbers, payment data, or email addresses via analytics tools.

2. How We Use Your Information

Your information may be used for the following purposes:

  • To provide and maintain our Service: Ensuring availability, performance, and security.
  • To improve our Service: Understanding user behavior to optimize content and functionality.
  • To respond to inquiries: Personal data provided in contact forms is used only to address your queries.
  • To send updates: If you opt-in for downloadable content or newsletters, we may send related updates. You can unsubscribe anytime.

Children’s Data

We do not knowingly collect or process personal data of individuals under the age of 18 without verified parental or guardian consent.

3. Cookies and Tracking Technologies

We use cookies to improve functionality and track website usage. Only cookies from trusted third-party analytics tools (GA4 and Hotjar) are used.

You can opt out anytime:

  • Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
  • Hotjar Do Not Track: https://www.hotjar.com/policies/do-not-track/

4. Data Retention

Personal data is retained only as long as necessary for the purposes outlined in this Policy or until you withdraw consent, whichever is earlier.

5. Data Security

We employ industry-standard security measures to protect your data. However, no method of online transmission or storage is 100% secure; we cannot guarantee absolute protection.

6. Links to Other Websites

Our website may contain links to third-party websites (e.g., Salesforce, Veeva). We are not responsible for their content, privacy practices, or policies. We recommend reviewing their privacy policies before providing any information.

7. Your Rights

You may have the following rights depending on your jurisdiction:

  • Right to access your personal data
  • Right to request correction or updates
  • Right to request deletion of your data
  • Right to withdraw consent

To exercise these rights, contact us at info@cloud-rank.com.

8. Changes to This Privacy Policy

We may update this Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website signifies your acceptance of the revised Policy.

Applicability and Consent

By using our Platform, you:

  • Confirm you have read and understood this Privacy Policy.
  • Provide consent for the processing of your personal data.
  • Understand that you may withdraw consent at any time.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

10. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes will fall under the exclusive jurisdiction of competent courts in Uttar Pradesh, India.